TRVST Investigations experienced "Mystery Shoppers", posing as customers and interacting with your employees can observe, evaluate and report compliance or non-compliance actions that are not up to the company standards.
We provide complete reports of our findings, so you will know what we know about your Mystery Shop. If you own a retail business you should not wait to any longer! Contact us today to get your business started with our Mystery Shoppers.
Do you have suspicion that your employees are not following the procedure and policies of your organization? Mystery shopping services can help you make the decisions necessary to implement changes.
For example, a bartender may be giving away double shots, a salesperson may agree to things your company doesn’t do, a retail clerk may only ring up half of an order, etc. Many times the employer may only know store stock is low, clients are angry and accounts receivables or pay-ables are way too high.
A competitor may have the edge, and you need to know why.
Mystery shopping services answer the questions: who, what, why, where, when, and how.
Items our Mystery and Secret Shopper Services can assist you with:
Alcohol/Tobacco Legal Compliance
Competitive Intelligence Gathering
Employee Background Checks
Recognition & Incentive Programs Assistance
Sales & Service Evaluations
Hospitality, Quality, Speed, Cleanliness Evaluations
The information on this website is for general information purposes only. Nothing on this or any of our associated pages, documents, blog, e-mails, or written communication should be taken as legal advice for any individual case or situation.